{"id":1106,"date":"2025-09-04T10:05:07","date_gmt":"2025-09-04T08:05:07","guid":{"rendered":"https:\/\/evoabyinstalacionesfontes.com\/?page_id=1106"},"modified":"2025-09-04T10:13:32","modified_gmt":"2025-09-04T08:13:32","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/evoabyinstalacionesfontes.com\/fr\/politica-de-devolucion\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1106\" class=\"elementor elementor-1106\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f637a82 e-flex e-con-boxed e-con e-parent\" data-id=\"f637a82\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8ddfed elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f8ddfed\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45f14e2 e-flex e-con-boxed e-con e-parent\" data-id=\"45f14e2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4914752c elementor-widget elementor-widget-text-editor\" data-id=\"4914752c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p data-start=\"249\" data-end=\"426\"><em>Cette politique de retour a \u00e9t\u00e9 mise \u00e0 jour pour la derni\u00e8re fois le 4 septembre 2025 et s&#039;applique aux citoyens et aux r\u00e9sidents permanents l\u00e9gaux de l&#039;Espace \u00e9conomique europ\u00e9en et de la Suisse.<\/em><\/p>\n<p data-start=\"428\" data-end=\"448\"><strong>1. Introduction<\/strong><\/p>\n<p data-start=\"450\" data-end=\"686\">Notre site Web, <a class=\"decorated-link\" href=\"https:\/\/evoabyinstalacionesfontes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"463\" data-end=\"539\">https:\/\/evoabyinstalacionesfontes.com\/<\/a> (ci-apr\u00e8s : \u00ab le site \u00bb), met \u00e0 disposition de ses clients un syst\u00e8me de retour soumis aux conditions d\u00e9crites ci-apr\u00e8s.<\/p>\n<p data-start=\"688\" data-end=\"715\"><strong>2. P\u00e9riode de retour<\/strong><\/p>\n<p data-start=\"717\" data-end=\"876\">Le client a un <strong data-start=\"742\" data-end=\"779\">d\u00e9lai maximum de 15 jours calendaires<\/strong> \u00e0 compter de la date de r\u00e9ception de la commande pour demander le retour d&#039;un ou plusieurs produits.<\/p>\n<p data-start=\"878\" data-end=\"911\"><strong>3. Conditions de retour<\/strong><\/p>\n<p data-start=\"913\" data-end=\"1010\">Pour qu&#039;un retour soit accept\u00e9, les produits doivent r\u00e9pondre aux exigences suivantes :<\/p>\n<ul data-start=\"1012\" data-end=\"1223\">\n<li data-start=\"1012\" data-end=\"1075\">\n<p data-start=\"1014\" data-end=\"1075\">\u00catre en parfait \u00e9tat, sans avoir \u00e9t\u00e9 utilis\u00e9 ou endommag\u00e9.<\/p>\n<\/li>\n<li data-start=\"1076\" data-end=\"1173\">\n<p data-start=\"1078\" data-end=\"1173\">Conservez l\u2019emballage d\u2019origine ainsi que tous les accessoires, manuels et \u00e9tiquettes.<\/p>\n<\/li>\n<li data-start=\"1174\" data-end=\"1223\">\n<p data-start=\"1176\" data-end=\"1223\">Pr\u00e9senter une preuve d&#039;achat ou une facture.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1225\" data-end=\"1322\">Nous nous r\u00e9servons le droit de refuser tout retour ne r\u00e9pondant pas \u00e0 ces conditions.<\/p>\n<p data-start=\"1324\" data-end=\"1352\"><strong>4. Frais de retour<\/strong><\/p>\n<p data-start=\"1354\" data-end=\"1528\">Le <strong data-start=\"1358\" data-end=\"1432\">Les frais de port li\u00e9s au retour seront \u00e0 la charge du client<\/strong>Nous ne prendrons en charge les frais de retour qu&#039;en cas d&#039;erreur d&#039;exp\u00e9dition ou de produit d\u00e9fectueux.<\/p>\n<p data-start=\"1530\" data-end=\"1565\"><strong>5. Proc\u00e9dure de retour<\/strong><\/p>\n<p data-start=\"1567\" data-end=\"1800\">Pour traiter un retour, le client doit nous contacter en utilisant les informations fournies dans la section 7 de cette politique, en indiquant le num\u00e9ro de commande, le motif du retour et le produit retourn\u00e9.<\/p>\n<p data-start=\"1802\" data-end=\"1996\">Une fois le produit re\u00e7u et son \u00e9tat v\u00e9rifi\u00e9, un remboursement sera effectu\u00e9 dans un d\u00e9lai maximum de 14 jours calendaires, en utilisant le m\u00eame moyen de paiement utilis\u00e9 pour l&#039;achat.<\/p>\n<p data-start=\"1998\" data-end=\"2017\"><strong>6. Exclusions<\/strong><\/p>\n<p data-start=\"2019\" data-end=\"2063\">Les retours de produits ne seront pas accept\u00e9s :<\/p>\n<ul data-start=\"2065\" data-end=\"2216\">\n<li data-start=\"2065\" data-end=\"2110\">\n<p data-start=\"2067\" data-end=\"2110\">Personnalis\u00e9 ou sur mesure.<\/p>\n<\/li>\n<li data-start=\"2111\" data-end=\"2216\">\n<p data-start=\"2113\" data-end=\"2216\">Qui, pour des raisons d&#039;hygi\u00e8ne ou de protection de la sant\u00e9, ne peut \u00eatre retourn\u00e9 une fois descell\u00e9.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2218\" data-end=\"2243\"><strong>7. Coordonn\u00e9es<\/strong><\/p>\n<p data-start=\"2218\" data-end=\"2243\">Pour toute question et\/ou commentaire sur notre politique en mati\u00e8re de cookies et cette d\u00e9claration, veuillez nous contacter en utilisant les coordonn\u00e9es suivantes :<\/p>\n<ul>\n<li><strong>Nom de l&#039;entreprise:<\/strong> Mariana Andrea Supaga<\/li>\n<li><strong>DNI\/NIF\/NIE :<\/strong> Y2715156C<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li><strong>Nom:<\/strong> Mariana Andrea Supaga<\/li>\n<li><strong>Adresse fiscale :<\/strong> Carrer anyet 43, 17740 Vilafant, G\u00e9rone<\/li>\n<li><strong>T\u00e9l\u00e9phone:<\/strong> 655312428<\/li>\n<li><strong>E-mail:<\/strong> <a class=\"css-1rn59kg\" title=\"mailto:5156c@marketboom.es\" href=\"mailto:5156c@marketboom.es\" target=\"_blank\" rel=\"noopener\" data-testid=\"link-with-safety\" data-renderer-mark=\"true\">5156c@marketboom.es<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 04\/09\/2025 y se aplica a los ciudadanos y residentes legales permanentes del Espacio Econ\u00f3mico Europeo y Suiza. 1. Introducci\u00f3n Nuestra web, https:\/\/evoabyinstalacionesfontes.com\/ (en adelante: \u00abla web\u00bb), pone a disposici\u00f3n de sus clientes un sistema de devoluciones sujeto a las condiciones que se describen a continuaci\u00f3n. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1106","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n - EVOA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evoabyinstalacionesfontes.com\/fr\/politica-de-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n - EVOA\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 04\/09\/2025 y se aplica a los ciudadanos y residentes legales permanentes del Espacio Econ\u00f3mico Europeo y Suiza. 1. Introducci\u00f3n Nuestra web, https:\/\/evoabyinstalacionesfontes.com\/ (en adelante: \u00abla web\u00bb), pone a disposici\u00f3n de sus clientes un sistema de devoluciones sujeto a las condiciones que se describen a continuaci\u00f3n. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/evoabyinstalacionesfontes.com\/fr\/politica-de-devolucion\/\" \/>\n<meta property=\"og:site_name\" content=\"EVOA\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-04T08:13:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/\",\"url\":\"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/\",\"name\":\"Pol\u00edtica de Devoluci\u00f3n - EVOA\",\"isPartOf\":{\"@id\":\"https:\/\/evoabyinstalacionesfontes.com\/#website\"},\"datePublished\":\"2025-09-04T08:05:07+00:00\",\"dateModified\":\"2025-09-04T08:13:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/evoabyinstalacionesfontes.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Devoluci\u00f3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/evoabyinstalacionesfontes.com\/#website\",\"url\":\"https:\/\/evoabyinstalacionesfontes.com\/\",\"name\":\"EVOA\",\"description\":\"Tu tienda online de iluminaci\u00f3n y electrodom\u00e9sticos\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/evoabyinstalacionesfontes.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Devoluci\u00f3n - EVOA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/evoabyinstalacionesfontes.com\/fr\/politica-de-devolucion\/","og_locale":"fr_FR","og_type":"article","og_title":"Pol\u00edtica de Devoluci\u00f3n - EVOA","og_description":"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 04\/09\/2025 y se aplica a los ciudadanos y residentes legales permanentes del Espacio Econ\u00f3mico Europeo y Suiza. 1. Introducci\u00f3n Nuestra web, https:\/\/evoabyinstalacionesfontes.com\/ (en adelante: \u00abla web\u00bb), pone a disposici\u00f3n de sus clientes un sistema de devoluciones sujeto a las condiciones que se describen a continuaci\u00f3n. [&hellip;]","og_url":"https:\/\/evoabyinstalacionesfontes.com\/fr\/politica-de-devolucion\/","og_site_name":"EVOA","article_modified_time":"2025-09-04T08:13:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/","url":"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/","name":"Pol\u00edtica de Devoluci\u00f3n - EVOA","isPartOf":{"@id":"https:\/\/evoabyinstalacionesfontes.com\/#website"},"datePublished":"2025-09-04T08:05:07+00:00","dateModified":"2025-09-04T08:13:32+00:00","breadcrumb":{"@id":"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/evoabyinstalacionesfontes.com\/politica-de-devolucion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/evoabyinstalacionesfontes.com\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de Devoluci\u00f3n"}]},{"@type":"WebSite","@id":"https:\/\/evoabyinstalacionesfontes.com\/#website","url":"https:\/\/evoabyinstalacionesfontes.com\/","name":"EVOA","description":"Votre boutique en ligne d&#039;\u00e9clairage et d&#039;\u00e9lectrom\u00e9nager","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/evoabyinstalacionesfontes.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/pages\/1106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/comments?post=1106"}],"version-history":[{"count":5,"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/pages\/1106\/revisions"}],"predecessor-version":[{"id":1114,"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/pages\/1106\/revisions\/1114"}],"wp:attachment":[{"href":"https:\/\/evoabyinstalacionesfontes.com\/fr\/wp-json\/wp\/v2\/media?parent=1106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}